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Aussie I.T. – Warranty Policy

Genuine OEM Products

Manufacturer’s warranty applies to all OEM products.

Compatible Toner & Ink Products

Aussie I.T. guarantees each toner and ink cartridge to be free of defects in both material and workmanship. Aussie I.T. also warrants that subject to conditions below and providing cartridges are operated under normal use, our cartridges will not cause damage, abnormal wear or deterioration to your printer.

If your cartridge does not meet the standard promised within the six month warranted period, Aussie I.T. will replace, repair or refund your purchase.

In the unlikely event that a printer is damaged by the remanufactured cartridge, when used according to the cartridge manufacturer’s or the printer manufacturer’s instructions, Aussie I.T. will repair or replace the printer. Costs associated with normal maintenance and cleaning of printers are specifically excluded from coverage.

If you have any technical questions regarding the use or suitability of a cartridge, please contact us for assistance.

If, for any reason, you are not completely satisfied with the performance of a product; return the item in its original packaging and Aussie I.T. will replace or refund the full purchase price.